Broadband at last

I am going to be getting broadband next week and I can't wait. A few weeks ago, the IT department at work discovered how much time I spend surfing around the net and reading people's sewing blogs and promptly upped the security to block them all. My colleague can't even listen to the cricket commentary (which is apparently a bad thing... who knew?).
I am told by the provider that setting the broadband up when it goes live will be very easy indeed and will only require me to plug four very easily identified things into the wall/computer. Well, I must say whilst this chap was truly very helpful, he obviously doesn't know just how incredibly clueless I can be with these things. So we shall see. Just in case, I have the business card for a man who knows what he is doing so if I can't get it to go, I at least know a man who can. And he will do it quietly, without undue fuss, with no teeth sucking, patronising remarks or streams of incomprehensible gibberish along the lines of "well love, its obviously your widgetty wotsit that's not communicating with the doo dad,which means the whojiflip can't wivvle in time to the thingummy, so naturally the widget can't cope with the stress and has crashed.. what did you do to it before you called me? You've not fiddled with the wifflywoffly board have you? Can you remember what you pressed?"